No agency, no account manager, no contract. I'm based in West London and I work with a handful of businesses at a time, so I can actually turn up at your counter rather than send a report.
I do the boring, useful things properly: the Google listing, the reviews, the booking page, the flyer that goes through 5,000 doors. The things that bring people in, not the things that look good in a pitch.
Most of the businesses I work with are great at what they do and too busy to look at their Google listing. That's the gap I fill. I find the small things that send customers elsewhere, fix them, and keep them fixed.
You message me, I reply the same day.